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The UAE government and health authorities encourage citizens to practice social distancing and avoid leaving home as much as possible, we’re doing our part in ensuring that employees are self-isolating and staying home if they’re ill or if they’ve recently travelled abroad –and we respectfully ask for you to do the same. By following self-isolation, social distancing protocols and other government and health official directives, together we can limit the spread of the virus.

We offer many ways for you to do your banking that don’t require you to visit a physical location.

The latest information about our response to COVID-19 can be found on our FAQ. We will continue to assess our plans based on the guidance from government and health authorities.

If you need additional assistance :

Your dedicated Relationship Manager

Client servicing teams are available for virtual meetings and calls during normal working hours, delivering the same level of services.

If you have any questions or need any assistance of any kind, you can contact your Relationship Manager.

24/7 Call Centre

Our Call Centre is ready to serve you around the clock. For any queries or concerns, please contact us on 8008NBF(623).

You can also contact the call centre for advice regarding making payments, resetting passwords and/or applying for a card, home loan or personal loan.

You can also chat with us through our website.

As the situation changes, we will ensure that we keep you fully informed regarding any changes to product, channels and pricing amendments.