Customer Security

Nobody knows your accounts better than you. That's why regular monitoring of the activity in your account(s) is one of the best ways to help protect yourself against fraud.

  • Review your account information regularly - Log in to your NBF Direct Internet Banking account at least once a week and review your account information. If you notice any changes to your account that were not initiated by you, contact us immediately at 8008NBF(623).
  • Reassess who has account access - Regularly review the users who have access to your account to ensure that the authorised users are current. This is especially important for corporate banking accounts.
  • Look over your transactions - Review your bank and credit card unbilled transactions regularly to make sure these only reflect transactions you have made. If you spot a problem, call us immediately at 8008NBF(623).
  • Set up Account Alerts - Get alerts delivered to your cell phone or email address so you can stay updated on all account activity.