Customer Security

Securing a loan, mortgage or guarantee is a long term commitment. It is wise to exercise prudence and take extra care while going through the process.

 Safety tips when taking loan/mortgage/guarantees:

  • Ask the NBF bank executive you are dealing with for proof of his/her identity
  • Have all your relevant documents, with attested photocopies, ready
  • Make sure you sign every photocopied page before you attach it to your application
  • Check the 'Most Important Information' note before signing the loan document
  • Check all the filled-in details with care before finally handing over your application to the NBF bank executive
  • Avoid giving original documents to the executive
  • If you issue a cheque for charges or fees, remember to issue it in favour of your bank and not any individual.