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Customer Support
At NBF, you are our number one priority. In addition to our 24-hour customer support centre that you can call on 8008NBF(623), here are several useful online resources from online banking support to FAQs, downloadable forms and privacy and security information that will make your banking experience as simple and enjoyable as possible.
Download Centre
From opening an account to applying for a credit card or a Letter of Credit, you will find all the forms you need in our Downloads section along with our banking terms and conditions
Online Banking
Our state-of-the-art secure online banking service gives you the freedom to carry out daily transactions and access other banking services whenever you like, wherever you need
NBF Direct App
Bank securely on the go, anytime, anywhere with the free NBF Direct Mobile Banking App
Aani
Introducing Aani, powered by Al Etihad Payments, an initiative of the Central Bank of the UAE. Send money using mobile numbers, email addresses or QR codes
NBF Instant App
It's faster and easier than ever to open an account with us. From current account to savings account, there’s an option for all your day-to-day banking needs
NBF Debt Assist
We’re here to help you if you are struggling to meet your financial commitments
NBF Security Centre
NBF is committed to providing the highest level of security and privacy to help protect you and your finances from fraud and other security threats
Privacy & Security
NBF is committed to safeguarding the privacy of your information. Find out more about our stringent privacy and security policies here
FAQs
We’ve rounded up some of our most commonly asked customer questions into a convenient FAQ listing. Find the answers to your questions here
LIBOR Transition
The London Interbank Offered Rate (“LIBOR”) is expected to be discontinued