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Customer Support

At NBF, you are our number one priority. In addition to our 24-hour customer support centre that you can call on 8008NBF(623), here are several useful online resources from online banking support to FAQs, downloadable forms and privacy and security information that will make your banking experience as simple and enjoyable as possible.

Download Centre

NBF Download Center

From opening an account to applying for a credit card or a Letter of Credit, you will find all the forms you need in our Downloads section along with our banking terms and conditions

Online Banking

NBF Online Banking
Our state-of-the-art secure online banking service gives you the freedom to carry out daily transactions and access other banking services whenever you like, wherever you need

NBF Direct App

NBF Direct Bank
Bank securely on the go, anytime, anywhere with the free NBF Direct Mobile Banking App

NBF Instant App

It's faster and easier than ever to open an account with us. From current account to savings account, there’s an option for all your day-to-day banking needs

Privacy & Security

NBF Security
NBF is committed to safeguarding the privacy of your information. Find out more about our stringent privacy and security policies here

NBF klip

You don't need a wallet to carry cash anymore! Introducing klip - UAE's Digital Cash is now available on NBF klip mobile app

eDirham

Experience the digital edge with eDirham Instant, a cardless mode of payment for governmental services now available on NBF Corporate Access

FAQs

NBF FAQ

We’ve rounded up some of our most commonly asked customer questions into a convenient FAQ listing. Find the answers to your questions here

NBF VTM

Convenience of an ATM/CDM with the added service of a remote teller

LIBOR Transition

The London Interbank Offered Rate (“LIBOR”) is expected to be discontinued