NBF Access - View Only
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NBF Access Preview Access FAQs
Platform Access
What is Preview Access?
What should I do if I am unable to log in?
Migration & Preview Access
What happens to my existing NBF Corporate Access Application?
Supported OS
Which mobile operating systems are supported?
NBF Access supports:ย ย
- iOS 13 and aboveย ย
- Android 12 and aboveย
- Supported Huawei devicesย ย
Which web browsers are supported?
For best experience, we recommend using:ย ย
- Google Chrome 110 or laterย ย
- Microsoft Edge 110 or laterย
- Firefox 109 or later (Windows)ย ย
- Safari 16.x or later (Mac OS)ย
Account Information & Reporting
What information can I view during the Preview access phase?
Depending on your assigned permissions you can:ย ย
- View account balances and account detailsย
- View deposit and loan information,ย ย ย
- Download statements, reports, advices and SWIFT copiesย
- Access transaction historyย
- View other available information and enquiriesย ย
How do I download cash statements and reports?
- Log in and land on the Dashboard.
- Go to Information Reports.
- Select the relevant reports.
- Apply the required filters.
Transactions & Approvals
Can I make transactions during the Preview Access phase?
No. Preview access is strictly view only. You will not be able to initiate, submit, approve, or authorise any transactions during this phase.ย
Trade Finance & Service Requests
What Trade Finance information can I view?
Depending on your assigned permissions, you may be able to view:ย ย
- Import and Local Letters of Credit (LC)ย
- Bank Guaranteesย ย
- Export Letters of Credit (LC)ย
- Documents lodgment statusย
- Upcoming maturities and payment obligationsย ย
- Trade-related enquiries and information.ย ย
How do I download Trade Finance reports and advices?
- Log in and land on the Dashboard.
- Go to Information Reports.
- Select the relevant reports.
- Apply the required filters.
Can I submit Trade Finance transactions during the Preview Access phase ?
No. New Trade Finance applications, submissions, approvals, and authorisations are not available during the Preview Access phase.
Can I submit service requests through NBF Access during the Preview Access phase?
No. Service requests are not available during the Preview Access phase. For assistance, please continue using your existing NBF support channels and relationship contacts.
User Management & Workflows
What user and workflow information can I view?
You may view information related to your organisationโs:ย ย
- User profilesย
- Roles and permissionsย
- Workflow configurationsย
Can I create or modify users, roles, or workflows?
No. Preview Access is view only and not allow you to:ย ย
- Create usersย
- Modify user profilesย ย
- Update roles or permissionsย
- Create or amend workflowsย
- Approve user management requestsย
Will any of my data be affected during the Preview Access phase?ย
No. Preview Access is provided to help you familiarise yourself with the new NBF Access platform. Your existing banking arrangements and access to the current NBF Corporate Access platform remain unchanged during this period.
Who should I contact if I need help?
For assistance with login, navigation, or general enquiries, please contact the NBF Call Centre at 600 5655551 or your Relationship Manager.
