Cards
How and where can I use my NBF credit card?
What annual fee do I have to pay as a credit cardholder?
What determines my credit card limit?
Will my supplementary card have its own credit limit?
What benefits do I enjoy as a supplementary cardholder?
Do I have to clear my entire outstanding balance at the end of each month?
How do I make my monthly repayments?
What is NBF’s Easy Payment Plan?
NBF’s Easy Payment Plan is a system allowing you to pay off an item you have purchased in fixed amounts at specified intervals. In other words, it allows you to “buy now and pay later”.
When you use your NBF credit card, you have the option of having the transaction converted into fixed instalments which you will repay for a certain number of months.
To find out more, please read our easy payment plan FAQs.
What is a balance transfer?
A balance transfer is a banking term used to describe the act of moving money from one bank account to another. This is commonly done when changing or removing accounts.
In terms of credit cards, it refers to the outstanding amount on one bank credit card which is transferred to another credit card.
Read our FAQs to find out more about the benefits of transferring your card balance to NBF.
What is EZ Draft / Cash on Call?
With NBF’s EZ Draft / Cash on Call, the available limit on your credit card can be transferred to you by way of a cheque, draft or account transfer. You could also use it to make a payment to a retail merchant who doesn’t accept payments by credit card (or charges additional fees for payments made by credit card).
To find out more about NBF’s EZ draft / Cash on Call facility, please read our FAQs.
What is NBF’s cash back programme?
What terms and conditions pertain to my NBF credit card?
How and where can I use my NBF credit card?
What annual fee do I have to pay as a credit cardholder?
What determines my credit card limit?
Will my supplementary card have its own credit limit?
What benefits do I enjoy as a supplementary cardholder?
Do I have to clear my entire outstanding balance at the end of each month?
How do I make my monthly repayments?
What is NBF’s Easy Payment Plan?
NBF’s Easy Payment Plan is a system allowing you to pay off an item you have purchased in fixed amounts at specified intervals. In other words, it allows you to “buy now and pay later”.
When you use your NBF credit card, you have the option of having the transaction converted into fixed instalments which you will repay for a certain number of months.
To find out more, please read our easy payment plan FAQs.
What is a balance transfer?
A balance transfer is a banking term used to describe the act of moving money from one bank account to another. This is commonly done when changing or removing accounts.
In terms of credit cards, it refers to the outstanding amount on one bank credit card which is transferred to another credit card.
Read our FAQs to find out more about the benefits of transferring your card balance to NBF.
What is EZ Draft / Cash on Call?
With NBF’s EZ Draft / Cash on Call, the available limit on your credit card can be transferred to you by way of a cheque, draft or account transfer. You could also use it to make a payment to a retail merchant who doesn’t accept payments by credit card (or charges additional fees for payments made by credit card).
To find out more about NBF’s EZ draft / Cash on Call facility, please read our FAQs.
What is NBF’s cash back programme?
What terms and conditions pertain to my NBF credit card?
How and where can I use my NBF Visa Infinite credit card?
What annual fee do I have to pay as a credit cardholder?
What determines my credit card limit?
Will my supplementary card have its own credit limit?
What benefits do I enjoy as a supplementary cardholder?
Do I have to clear my entire outstanding balance at the end of each month?
How do I make my monthly repayments?
What is NBF’s Easy Payment Plan?
NBF’s Easy Payment Plan is a system allowing you to pay off an item you have purchased in fixed amounts at specified intervals. In other words, it allows you to “buy now and pay later”.
When you use your NBF credit card, you have the option of having the transaction converted into fixed instalments which you will repay for a certain number of months.
To find out more, please read our easy payment plan FAQs.
What is a balance transfer?
A balance transfer is a banking term used to describe the act of moving money from one bank account to another. This is commonly done when changing or removing accounts.
In terms of credit cards, it refers to the outstanding amount on one bank credit card which is transferred to another credit card.
Read our FAQs to find out more about the benefits of transferring your card balance to NBF.
What is EZ Draft / Cash on Call?
With NBF’s EZ Draft / Cash on Call, the available limit on your credit card can be transferred to you by way of a cheque, draft or account transfer. You could also use it to make a payment to a retail merchant who doesn’t accept payments by credit card (or charges additional fees for payments made by credit card).
To find out more about NBF’s EZ draft / Cash on Call facility, please read our FAQs.
What is NBF’s cash back programme?
You can earn a percentage of the cash back on all your purchases when you use an NBF platinum exclusive credit card. While you can’t earn cash back on an NBF classic credit card, you can access a host of other benefits. Read our FAQs to find out more about NBF’s cash back programme.
What terms and conditions pertain to my NBF credit card?
What is a chip and PIN card?
What is a debit card and how will it benefit me?
What do I need to do before I use my debit card for the first time?
Will I get a new PIN with my Debit Card?
How is the chip and PIN card different from my previous card?
A chip and PIN card has an embedded microchip that stores information in a secure, encrypted format. The microchip makes it more difficult for unauthorised users to copy or access the information on the card.
The chip in the card requires you to enter your Personal Identification Number (PIN) when you make a debit card transaction at stores using chip and PIN technology, and no signature is required.
This is to ensure that your chip and PIN card can’t be used by unauthorised users to make purchases if it is lost or stolen.
- Do not let anyone else know or use your PIN
- Never write it down
- Use your hand or body to shield the ATM keypad when you enter your PIN
- When a transaction is complete, put your card back in your wallet and take your transaction record
What are the benefits of using a debit card?
Transactions will be completed faster because in most cases you’ll no longer need to sign a transaction slip at stores with chip-enabled terminals.
The chip in the card requires you to enter your PIN when you make a transaction at stores with chip and PIN technology. So, if your card is lost or stolen, it can’t be used by unauthorised users (who won’t know your PIN) at stores with chip-enabled terminals.
What is the transaction limit on the debit card?
Can I use my old PIN number for my new Chip and PIN / renewed card or do I have to create a new PIN?
Will my renewed debit card have the same card number as my existing card?
What will happen to my existing debit card after I receive my replacement/renewal card?
Will I be charged extra for using my debit card abroad?
As you will be using your card in a currency other than UAE Dirhams (AED), the transaction amount will be converted to AED on the day it is debited from your account.
The exchange rate used is determined by Visa. Please note that there is a currency conversion fee for all foreign transactions.
Overseas ATM cash withdrawals will also incur an international ATM withdrawal fee as specified by the country where your withdrawal was made.
What happens if I incorrectly key in my PIN at merchant terminals or ATMs?
As a security measure to protect your card from misuse, you will only have three consecutive chances to enter your PIN even if it is at three different merchant terminals or ATMs.
Three incorrect PIN attempts will lock your PIN and your card will be temporarily unusable. You will have to call 8008 NBF(623) to unlock your PIN.
Do not use your debit card before unlocking your PIN, as a fourth incorrect PIN attempt will result in your card being swallowed by the ATM.
What should I do if I can’t remember my debit card PIN?
What happens if my card is lost, stolen or misused?
What is a debit card and how will it benefit me?
What do I need to do before I use my debit card for the first time?
What happens if my card is lost, stolen or misused?
Who do I contact to find out about purchase protection and extended warranty on my Visa Platinum Debit Card?
Who do I call to access the free medical and legal referral service?
How is the chip and PIN card different from other cards?
A chip and PIN card has an embedded microchip that stores information in a secure, encrypted format. The microchip makes it more difficult for unauthorised users to copy or access the information on the card.
The chip in the card requires you to enter your Personal Identification Number (PIN) when you make a debit card transaction at stores using chip and PIN technology, and no signature is required.
This is to ensure that your chip and PIN card can’t be used by unauthorised users to make purchases if it is lost or stolen.
- Do not let anyone else know or use your PIN
- Never write it down
- Use your hand or body to shield the ATM keypad when you enter your PIN
- When a transaction is complete, put your card back in your wallet and take your transaction record
What is the transaction limit on the debit card?
Will I be charged extra for using my debit card abroad?
As a NBF Visa Platinum Debit card holder, you are entitled to two free international ATM withdrawals per month.
After which, all other overseas ATM cash withdrawals will incur an international ATM withdrawal fee as specified by the country where your withdrawal was made.
The exchange rate used is determined by Visa. Please note that there is a currency conversion fee for all foreign transactions.
As you will be using your card in a currency other than UAE Dirhams (AED), the transaction amount will be converted to AED on the day it is debited from your account.
Is the Tasdeed card my only means of making a payment at Government of Fujairah offices?
Which Government of Fujairah offices will accept my Tasdeed card?
- Finance Department
- Emiri Court
- Fujairah Municipality (main office)
- Dibba Municipality (main office)
Where can I buy my Tasdeed card?
- Finance Department
- Emiri Court
- Fujairah Municipality (main office)
- Dibba Municipality (main office)
What documents do I need to obtain a Tasdeed card for my personal use?
- Company trade license
- Their own Emirates ID card
- A letter from the company authorising the representative to apply for a Tasdeed card on behalf of the company
I am new to the UAE and don’t yet have my Emirates ID. What documents do I need to obtain a Tasdeed card?
Will my name or the name of my company appear on the card?
How much cash can I load onto my Tasdeed card?
How can I load/reload money onto my Tasdeed card?
How will I know the funds have been credited to my card?
Can I check the balance of my card?
Can I load credit on my Tasdeed card using other bank’s ATMs or cash deposit machines?
What will I be charged when using a Tasdeed card?
Can more than one person use the same Tasdeed card?
If you have a standard card without your name on it, your family or employees can use the same card to make payments at Government of Fujairah offices.
If you have a personalised card with your name on it, only you can use it to make payments.
