Back to NBF VTM

Introducing NBF VTM

Convenience of an ATM/CDM with the added service of a remote teller

NBF Virtual Teller Machine (VTM) lets you interact one-on-one with a live teller through real-time video, performing virtually every transaction you can do inside a branch while maintaining the personal customer service you’ve come to expect and deserve.

Services Available:

  • Interact with a teller online
  • New account opening
  • Cash withdrawal
  • Cheque encashment
  • Statement printing
  • Product information

To interact with a teller from the VTM screen, simply touch the screen to be connected.
Our Virtual Tellers will be ready to assist you!

NBF VTM is available from 8:00 AM – 3:00 PM (Saturday to Thursday) and currently live at NBF Dubai South, Ground Floor, Building B2, Business Park Dubai World Central.


FREQUENTLY ASKED QUESTIONS (FAQs)

  • What is a VTM?
    VTM is the short name for Virtual Teller Machine, which is a video-based interactive technology that allows customers to conduct transactions and banking services driven by a centrally based teller, in a highly engaging real time video/audio interaction.

  • Where will the VTM be located?
    The new VTM machine is located in NBF Dubai South. The machine will be multifunctional offering banking from 8:00 AM to 3:00 PM and traditional 24-hour ATM services.

  • Why is NBF launching VTM?
    It has always been our goal to be as connected with our customers as we can and to offer them the latest in banking technology. We want to offer VTM giving our customers new ways to bank that are more convenient.

  • How do I operate the VTM?
    You can start the VTM by simply touching the screen. Your Emirates ID will be required to verify your identity, giving you greater security.

Visit us today and experience our new innovation. For more, info, please call 8008NBF(623).