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Introducing NBF VTM

Convenience of an ATM/CDM with the added service of a remote teller

NBF Virtual Teller Machine (VTM) lets you interact one-on-one with a live teller through real-time video, performing virtually every transaction you can do inside a branch while maintaining the personal customer service you’ve come to expect and deserve.

Services Available:

  • Interact with a teller online
  • New account opening
  • Cash withdrawal
  • Cheque encashment
  • Statement printing
  • Product information

To interact with a teller from the VTM screen, simply touch the screen to be connected.
Our Virtual Tellers will be ready to assist you!

NBF VTM is available from Monday - Thursday & Saturday from 8:00 am - 3:00 pm and Friday from 7:30 am - 12:30 pm, and currently live at the NBF Al Ras Branch located in Mohammad Ahmad Al Sakit Building, Ground Floor, Al Khor Street, Al Ras, Dubai.


  • What is a VTM?
    VTM is the short name for Virtual Teller Machine, which is a video-based interactive technology that allows customers to conduct transactions and banking services driven by a centrally based teller, in a highly engaging real time video/audio interaction.

  • Where is the VTM be located?
    The VTM machine is located in NBF Al Ras Branch. The machine will be multifunctional offering banking from 8:00 AM to 3:00 PM and traditional 24-hour ATM services.

  • How do I operate the VTM?
    You can start the VTM by simply touching the screen. Your Emirates ID will be required to verify your identity, giving you greater security.

For more information, please call 8008NBF(623).

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