NBF Direct - Business

You can receive support from our call centre regarding the following NBF products and services, amongst others:

  • NBF Direct online banking
  • Account services
  • Payments and trade transactions

Help with your NBF Direct online banking experience

Our call centre staff are able to assist you throughout your registration and activation processes, as well as providing help with any of your navigational or operational queries. We also help with any login or user/account issues.

Help with account services

We provide support if you're looking to make a balance enquiry, find transaction or salary transfer details, report lost cards, find out about the status of a debit or credit card delivery or make loan leads or IBAN enquiries.

Payments and trade

Get status updates on domestic and international transfers, cut-off timings, SWIFT codes, Letters of Credit, guarantees and other trade processing information related to export and collection documents.

Retail banking

We'll provide you with information on various account services products, deposit products, loans and credit cards.

NBF Call Centre

Call us on 8008NBF(623)