Debt Assist
Find the Support You Need
Managing debt can feel overwhelming, but NBF Debt Assist is here to provide expert guidance and tailored solutions to help you regain control of your finances. Whether you need short-term relief or a long-term debt management strategy, we offer flexible options to support your financial well-being.
If you’re struggling with loan repayment, we can assist with payment deferrals, loan restructuring, and debt consolidation, making your repayments more manageable. Our dedicated team works closely with you to assess your financial situation confidentially and create a personalised plan that fits your needs.
For short-term assistance, our 24-hour NBF Call Centre can provide quick support. For more complex financial challenges, visit your nearest NBF branch to connect with our experts.
Take control of your finances with NBF Debt Assist and explore solutions that help you move towards a more secure financial future.
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How to Get Help from NBF Debt Assist
Reach Out for Assistance: If you need short-term help (1–2 months), call the 24-hour NBF Call Centre at 8008NBF (623) for quick support. For long-term assistance, visit your nearest NBF branch or contact your NBF Relationship Manager.
Assessment: Our team will assess your financial situation confidentially. Depending on your needs, solutions may include loan deferment, repayment reductions, debt consolidation, loan restructuring, or fee waivers.
Confirmation: We will respond within 3–5 business days with a customised plan. If approved, you’ll receive a written confirmation detailing the support provided. If we cannot assist, we will clearly explain why in writing.
Our Legal Obligations
- We strictly follow the UAE Central Bank Consumer Protection Regulation to support customers facing financial difficulties.
- If we can assist, you’ll receive a written response within 5 business days, detailing the support provided and its duration. If we’re unable to help, we’ll clearly explain why.
- Our Customer Charter ensures that any concerns or complaints are handled fairly, transparently, and with empathy.
