Security Agency
Protect Yourself from Fraud
Fraudsters may be targeting you—stay vigilant.
At NBF, safeguarding your banking security is a top priority. In collaboration with the UAE Banks Federation (UBF), the Central Bank of the UAE, local authorities, and TDRA, the National Fraud Awareness Campaign aims to educate and protect customers from financial cybercrime.
Common Fraud Types
Common Fraud Types
-Phone Fraud – Banks never ask for personal or financial details over the phone. Stay cautious.
-Email Fraud – Avoid clicking on unknown links or responding to suspicious emails.
-Social Engineering – Never share sensitive information via phone, email, SMS or social media.
-Advance Fee Scams – Ignore messages claiming lottery wins that request advance payments.
-Business Email Compromise – Be wary of unexpected fund transfer requests.
Stay Secure
-Bank Smart – Keep your mobile banking secure and avoid sharing credentials.
-Shop Smart – Use trusted websites and secure payment methods.
-Social Smart – Keep social accounts private to protect your data.
To report fraud:
Dubai Police – Call 901
Abu Dhabi Police – Call 8002626
UAE Banks Federation – Click here
Stay Safe Online
Cybercriminals often impersonate banks and officials to steal personal and financial details, making it essential to understand fraud and scams. Fraud involves unauthorised transactions, while scams trick individuals into sending payments to criminals.
NBF will never:
• Ask you to transfer money for security.
• Request your PIN, OTP or passwords.
• Send payment links via text or email.
• Ask for remote access to your banking.
Protect Yourself in Three Steps
STOP – Think before sharing details. Verify requests.
CHALLENGE – If it feels suspicious, refuse and report it.
REPORT – Contact NBF at fraud@nbf.ae or call 8000NBF(623). Report cybercrime to Dubai Police eCrime immediately.
